Latest Customer Feedback

 

Morning Harley,

Thank you for arranging the most amazing Holiday!! It was wonderful,

Kind Regards

E C

Just like to say big thank you for the time and effort you have given us.  It was a challenging day for all of us.  May we wish you a Happy New Year, and best wishes in 2017.

Thanks again.

D & Y C

Got all my holiday paperwork thank you.

It has been a pleasure dealing with your company and

I thank you for your patience and  the  professional  manner

in which you dealt with my cruise  booking.

We will no doubt look to your company when searching

for a cruise holiday next year.

Thank You

C M

Hi Harley

Regarding our telephone conversation, just to say what a fantastic holiday you put together for us, the flights, choice of hotels and the cruise were just right it all went so smooth.

Thanks again

CW

Just a quick note to say thankyou for all your help for sorting out the cruise.

The tour and ship were excellent and we had a great time.

So, if we need any further trips in the future, you will be our first port of call.

Regards

A & R

(this related to the Norwegian Gem - Canada & New England Cruise with a New York Hotel Stay pre-cruise)

Hi Harley,

Just want to say thanks for organising our last cruise etc on the Norwegian Epic.

Fantastic ship with great entertainment, facilities and crew were all really good & nothing too much trouble.

The cabin you booked us into was just perfect too.

Weather was not the best but nobody can predict that.

Will be in touch when ready to book the next one. Already looking but no decision yet!

Kind Regards,

P

Just a quick note to say thank you so much for all the work you went through to arrange our flights to Buenos Aires, Hotel booking, and transfers and cruise.  The Claridge hotel in Buenos Aires  was amazing and ideally located for our needs.

Everything went smoothly and cannot wait to book another holiday with you.

We hope you also enjoyed your cruise as much as we did. !!

Kind regards

R and A

Dear Harley,

Following our recent conversation, we are writing to say how pleased we were with all the travel arrangements you made for us in connection with the above trip - everything went really well and we had a lovely holiday.

 THANKYOU,

 B & A W

This is just a few lines to say thank you for your help and assistance in booking and arranging our recent holiday.  Your organisation made this a most enjoyable break with very good quality accommodation and locations throughout.  Thank you very much for this from my wife and I, we look forward to any future deals that may come up in the future.

Sincere thanks for your help in ensuring we had a trouble free holiday. It was a memorable adventure which exceeded our expectations .Everything went to plan excepting the weather which delayed our Shanghai visit and subsequent itinerary.  Now home safely and have already been looking at your site.  A Southampton cruise is a distinct possibility.    [This was in relation to our China & Far East Cruise Tour with Princess Cruises]

Thanks for all your help over the last few days and great customer service. Please can you forward on the BA booking number so I can it to my air miles.

Thank you for your prompt reply.  We are very pleased with your competent and personal help.  Regards V E C

Dear Harley, you have been great. I was a bit worried as my e,mail and printer were playing up but as you also sent details to my son he has sorted every thing out. We have been all round the world but this is the first time we have booked on line. We would recommend it to anyone if they were as efficient as you so thank you very much.

Dear Susan,

We have just returned from our Caribbean Cruise aboard Ruby Princess. We have had an excellent time and fully appreciate all the time and consideration you took to make our journey and cruise such a pleasant experience.

Best wishes for a Happy, Healthy & Successful New Year.

Yours Sincerely,

J & D L.

Tenerife.

Dear Nigel

Just to thank you for your excellent arrangements for our Caribbean cruise last month.  Everything went very smoothly and we had a wonderful time.

 Thank you again.

Regards

B M S

We have just returned from our cruise to Asia and we would like to thank you for the quality of the additional flights, accommodation and tours arranged by yourselves. We shall certainly make use of your service on our next cruise.

Thanks

Steve & Heather

Many thanks for all your help and efficiency Harley!

 Regards,

 G

Dear Mr. VanStraten,

Sincere thanks for your superb service and help in arranging our December Cruise.

We have received  the files and had them printed. We also managed to access the information

about the Ruby Princess and will take great delight in learning more about the facilities.

Yours Sincerely,

D.L.

Dear Alison
Without your help, I would have been lost. You have gone over and above your remit.
I offer you my best wishes for your kindness and your professional attitude.

Kind regards
J R

Dear Sir/Madam
I should like to put on record my appreciation of your Senior Consultant, Mr Harley Van Straten. He has just booked our Cunard cruise with a 5 night stay in Cape Town with a Virgin Flight home. I was most impressed by his professionalism and dedication in organising our holidaywith a lot of time and patience on his part in getting it right. He is a great asset to your Company

Yours Faithfully
A C
(a very appreciative and happy customer)

Harley, I am E-mailing you to thank you for organising such a wonderful holiday for us. Everything went according to plan and Hawaii was all that we expected it to be. The only downside was the return cruise from Hawaii to San Diego when we had very rough seas for 36 Hours, expect that was the start of the Phillipines storm !! Any way Many Many Thanks.

S and A Y

Hi this is just to say thanks the holiday was amazing and it all went without a hitch, we will most certainly use you again many thanks from us all.

Regards
P x

Hi Harley
Just a short note to say a very big thank you - the trip was amazing and all the travel plans went without any hitches. We thought the ship was very comfortable and the location of our cabin brilliant on Deck 9.

We look forward to booking with you again in the future when we have some money saved.

Kind regards
E V

Hi Susan
We back from fantastic holiday Vegas and Hawaiian cruise you sorted out for us. It was fantastic. All the transfers that you booked for us were all trouble free and great service. I know people complain when things go wrong so thought drop you quick line to say thanks it was great.

Glad we went from Manchester/H/row as the people that did the Manchester/Philidelphia had delay from Manchester had due to fire on runway ( so couldn't be avoided) and they were staying in L.A for night on way home and wanted to go straight home ( it was their choice to do it that way ) But they missed night in Vegas.

But we had fantastic trouble free trip thank you.

Thanks
C P

Hi Harley
Further to our Hawaiian cruise which was a great success, I remember you asked if you could quote again in the future.

I have left a voicemail message but as I have to go out this afternoon just wondered if you could give us a quote for the following. This would be just for the two of us as we want to celebrate our 30th wedding anniversay:-
Crown Princess Cruise - 14 Nights from 25th January 2015. We would like a balcony - midship if possible.
Also can you quote for flights and transfers as I believe the flights are into Miami but the ship sails from Fort Lauderdale so this might include an overnight stay depending on flight times.

Many thanks Harley
V R

Good afternoon Harley, we're back safe and sound from our trip and I just want to thank you for the arrangements you put in place.
Everything went very smoothly so, again, many thanks to you and let's hope we can fix something else with very soon.

Cheers
Bob

Dear All
As you probably hear a lot of moans and groans, I just want to e-mail you and say how much we enjoyed our Far East cruise with the stay and tours in Beijing.

We know the Princess ships well as we are Elite Members, so no disappointment there. What was superbly done by you was the Beijing stay and tours. We were collected from the ship at the port and whisked to our hotel - the Grand Mercure which was extremely good. Breakfast was reasonable enough. The tours were superb. The guides were friendly and spoke perfect English (better than mine actually)! And so interesting and so easy. I know that you don't actually do the tours and transfers but sub contract them to Tour East, who are phenomenal. The important thing for us was that there was no effort needed and on the last day, we were transferred to the airport and flew home.

I hope this little explanation attracts you new customers as what you do - you do very well and we will certainly book with you again

Thank you Harley and all the team
R and L P

Dear Sirs
Just a short note to thank you for your fantastic cruise arrangements. (Queen Mary and stays in New York and Washington)

Lovely ship. Hotels not bad (but considering what we paid, I can't complain)!

Anyway, I hope to book with you again

Thank you again
J L

Dear Alison
I have just returned from the Caribbean cruise you booked for us on Ruby Princess. Everything went like clockwork, as you said it would. It's a lovely ship and we had fabulous weather.

It was probably the best holiday we have ever had and a wonderful way to celebrate our 40th Wedding anniversary. I hope to speak to you again very soon

Yours Truly
B T

Dear Harley
We have just returned from our latest MSC cruise (from Cape Town to Rome) and I want to thank you for your arrangements. Whilst they have their "knockers" we do like MSC and this trip went particularly well. I was a bit worried about the transfer at the end in Rome but your mini bus was there waiting for us and took us back to Rome Airport without a hitch.

Thank you again and keep well and I hope to speak to you again soon.

Yours Sincerely
R G

Dear Susan and all at Cruise Deals On Line
Having just returned from the Queen Elizabeth cruise to San Francisco, I just thought I would drop you a quick note to tell you that it all went well. Queen Liz is lovely! and the Virgin Flight in Premium Economy was probably worth the extra money. Anyway, I am very pleased I bought the Daily Express on the day you advertised it.

Many thank you's
D & M W x

Dear Nigel
I am writing to thank you for arranging our cruise to Las Vegas and Hawaii. Everything went splendidly. Transfers all worked very well. The  Las Vegas Hotel was pretty good but we did not have the budget to go to a higher grade hotel. Even though we had an inside cabin, there was no "class distinction" on the ship, as you said and I did not feel any less cared for than someone in a balcony cabin.

That was our first cruise and I am pretty sure we will do another so, I look forward to speaking with you again.

Yours Sincerely
S N

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